FREQUENTLY ASKED QUESTIONS

Last Updated on March 19, 2025

How can I create my own store on Sellamoo Marketplace?

To create your own store on Sellamoo, you first need to sign up on the platform by visiting the website https://sellamoo.com. Once registered, you can access your dashboard where you will have the option to create your store. You can customize your store by choosing a name, a logo, and adding links to your social media pages. Sellamoo makes this process easy by guiding you through each step, so you can set up your store quickly and efficiently.

What types of products can I sell on Sellamoo?

On Sellamoo, you can sell a wide range of products, whether they are new or used. This includes various items such as clothing, accessories, electronics, furniture, and even vehicles. The platform also allows for the rental of items, providing additional flexibility for sellers. You can also list products without needing to create a virtual store, which is ideal for those who want to sell occasionally.

How does the delivery system work on Sellamoo?

The delivery system on Sellamoo is designed to be simple and efficient. Once a buyer places an order, the seller is notified and can choose the delivery options. Sellamoo offers location features to facilitate the delivery of orders. Sellers can also set delivery fees and shipping times. Additionally, the platform provides order tracking so that buyers can know the status of their delivery.

What customization features are available for my store?

Sellamoo offers several customization features for your store. You can choose a unique name that represents your brand, upload a logo to strengthen your visual identity, and add links to your social media pages such as WhatsApp and Instagram. This allows you to better interact with your customers and increase your online visibility. Furthermore, you can regularly update information about your products and creations, which helps maintain customer engagement.

What shipping methods are available?

The shipping methods on Sellamoo Marketplace for products sold by individual sellers are designed to provide sellers with complete control over their delivery processes while ensuring that buyers have a smooth purchasing experience.These include:

  1. Custom Delivery Options: Sellers have the flexibility to define their own delivery methods and modalities. This means that each seller can choose how they want to deliver their products, whether through local courier services, postal services, or even in-person delivery.
  2. Order Tracking: Once an order is placed, sellers can initiate and track the delivery status of their shipments. This feature allows both sellers and buyers to stay informed about the progress of the delivery.
  3. Location-Based Delivery: The platform offers tools to facilitate the delivery process by allowing sellers to specify delivery locations and fees. This helps in ensuring that deliveries are made efficiently and to the correct addresses.
  4. Notification System: Sellers are automatically notified when they receive an order, which helps them manage their deliveries promptly.
Do you provide any warranty?

The marketplace primarily serves as a virtual space where individual sellers can create their own stores and sell a variety of products, both new and used. Since each seller operates independently, any warranty or guarantee on products would typically depend on the individual seller’s policies rather than a standardized warranty provided by Sellamoo itself. Therefore, it is advisable for buyers to check the specific terms and conditions set by each seller regarding warranties or returns before making a purchase.

How does Sellamoo ensure the security of transactions?

The security of transactions on Sellamoo is a priority. The platform uses advanced security protocols to protect users’ personal and financial information. This includes data encryption during transactions and fraud protection measures. Additionally, Sellamoo provides constant support to address any concerns regarding transaction security. Users can also report any suspicious activity, and the Sellamoo team is available to help resolve issues quickly.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US